Propertymark is reaching out to all stakeholders across the entire industry to better understand the implementation of Material Information so far, and identify areas of potential evolution.
Material Information sits under the umbrella of Consumer Protection from Unfair Trading Regulations 2008 and aims to include key information which is material to the decision-making process of the average consumer.
Initial Material Information guidance was introduced back in May 2022 with Part A, which was subsequently followed with Part B and C in November 2023,
Propertymark, together with TDS, The Guild of Property Professionals, Property Redress Scheme, The Property Institute and Kerfuffle, are keen to understand how the new guidance has been fulfilled so far.
To enable this, two industry-wide surveys have been created: one for sales agents and another for letting agents to gather insight and feedback – with the two surveys open to Propertymark members and non-members alike.
The aim is to encourage wide-ranging reaction from those who work within the sector regarding current take up, operational impact and any overall bearing the new rules have created.
Propertymark said findings will help spearhead powerful data-driven engagement on the subject and enable compelling representation to government and other stakeholders to help ensure long-term progression.
Nathan Emerson, CEO of Propertymark, commented: “The overall research aims to create a springboard for reflection regarding how aspects are working at agency level, and it also aims to generate ideas to drive evolution and ultimately help craft a system that keeps pace and can deliver maximum benefit to all users.
“It is vital to gather insight and understanding from the very forefront of the industry to help steer future development and implementation.
“Propertymark is keen to gather real world thoughts from people who work across the sector and collect an open and honest account of positives, and any potential areas for improvement.”
